Scaling operations across London

The Wholeness Pod is a dynamic wellness clinic situated in the heart of London. Renowned for its innovative approach, the clinic offers a selection of wellness treatments such as Cryotherapy, Light Therapy, Hyperbaric Oxygen Therapy and Far Infrared Sauna treatments which aim to promote holistic wellbeing. These state of the art services cater to individuals aiming for optimal health as well as those suffering from recurring or chronic illnesses.

 

The Wholeness Pod journey

Prior to its engagement with the Open London Accelerator Programme, The Wholeness Pod faced challenges in accessing the right markets and essential industry contacts. Despite having a robust product offering and a clear vision, the clinic struggled with effective customer outreach and had limited funding to invest in sophisticated marketing strategies.

In June 2024, The Wholeness Pod was selected to join the third cohort of the Open London Accelerator Programme. One of the company’s co-founders, Mary Noel with support and guidance from one of our innovation specialist advisers, Temi Koleowo, developed and refined a compelling business pitch. This effort culminated in a successful presentation before a panel of judges and secured them a grant of £2,500. In addition to specialised and targeted 1-2-1 support, their participation in the ‘Meet the Innovators’ event in October 2024 provided pivotal networking opportunities with key stakeholders.

 

Transforming operations

The support provided by the programme was invaluable and transformative for The Wholeness Pod. With expert guidance, the business refined its value proposition and developed a clear market entry strategy. This strategic clarity not only boosted confidence but also played a decisive role as they reviewed documents when The Wholeness Pod finalised their first health contract with the MS Society, enabling them to provide specialised services to the charity’s members.

 

Impact of the Open London Accelerator Programme and adviser support

Since incorporating the insights and support received from the programme, The Wholeness Pod has refined its marketing approach to target the right audience with clarity and confidence. They are looking to scale operations across Greater London. Leveraging their success with the MS Society, the clinic plans to extend its services to similar organisations, thereby enhancing its impact and market presence.

The Wholeness Pod’s journey through the Open London Programme illustrates the powerful impact of targeted support in overcoming market entry barriers and scaling operations. By capitalising on the programme’s resources, The Wholeness Pod is now equipped to continue its growth trajectory and solidify its position as a leader in the wellness industry.

 

Client testimonial

“We are putting the experience to good use by strengthening the fundamentals of our business in a sustainable way, ensuring it is also scalable to meet future opportunities. This transformation has enabled us to move forward with confidence and gain a clearer understanding of how to build an efficient and viable business.”

Mary Noel, Co-founder